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Codes of Practice page

European Energy Consumer Checklist

BEenergy Complaints

Unhappy with our service?

We aim to provide you with value for money and the highest standard of customer service. However, if you are unhappy with any aspect of our service please let us know. Call our customer helpline at 1800 817 383, Email or write to BEenergy, Unit E, Site 1, Swords Business Park, Swords, Dublin.

Independent Help and Advice

If we are unable to resolve your complaint, the Commission for Energy Regulation, Ireland’s independent energy regulator, may be able to help, call them at 014000 800, Email or write to The Commission for Energy Regulation, The Exchange, Belgard Square North, Tallaght, Dublin 24.

Consumers have the right to change supplier at any time pursuant to BEenergy’s Terms & Conditions.

BEenergy’s Code of Practice on Complaints Handling can also be found on the Code of Practice page of this website.